Refund policy
Return & Refund Policy
All Sales Are Final
Thank you for shopping with Body Reflections.
At this time, all purchases made through our website are considered final sale.
Because our products are offered through a preorder model and inventory is reserved specifically for each customer, we are unable to accept:
- returns
- refunds
- exchanges
- order cancellations
Please review your order carefully before completing your purchase.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 5 business days of delivery.
To help us review your request, please include:
- your order number
- clear photos of the product and packaging
- a brief description of the issue
Eligible issues will be reviewed on a case-by-case basis.
Please send all support requests to:
Shipping Delays
Please note that preorder shipping timelines are estimates and may be affected by:
- manufacturing timelines
- carrier delays
- holidays
- weather conditions
- high order volume
We appreciate your patience and support during our launch.